Innovation Set  recognises and values the protection of your personal information. Innovation Set also recognises our customers’ concerns about the collection of their personal information and how Innovation Set will use that information. Innovation Set observes and is governed by all relevant privacy legislation and regulations in the Subject Country (for the purposes of this policy ‘Subject Country’ means the country in which the customer accesses the online software and website).

Innovation Set  has implemented this privacy policy in order to reassure our customers about howInnovation Set will use their personal information.

What information do we collect from our customers?

When becoming a registered member of the eTracka online software and website you may be asked to supply personal information such as your:

• name;
• date of birth;
• address;
• telephone number; and
• e-mail address.
  

Innovation Set  may also conduct surveys or market research and may seek information from you from time to time. These surveys will provide Innovation Set with information that allows improvement in the types and quality of service offered to you and the manner in which those services are offered.

Personal Identification

Every time you use Innovation Set, information is collected by our service. Types of information include:

• The date and time of your visit to our website and online software;
• Your IP address;
• The address of the documents you access;
• The type of browser and operating system you are using;
• Any address of a recurring site and any website you are about to visit; and
• The information you submit regarding your expenses and spending information which are captured by our online software and database.

The information that will be collected provides Innovation Set with details about how the website and online software will be used including the frequency and duration of visits, and which web pages you have accessed on our site.

We will not collect any personal information which may reveal racial or ethnic origin, political opinions, philosophical beliefs, trade union membership or details of health, disability, sexual activity or sexual orientation.

Personal Information via the Innovation Set website and online software

Most commercial websites use cookies. Cookies are pieces of information that websites send to the browser and are stored in the computer hard-drive. Cookies make using this website easier by storing information about your preferences on this website. This allows the site to be tailored to you on any of your return visits. Cookies will not identify you personally. If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the site.

Your responsibilities

Innovation Set may provide you with a username and password to access the companies' product websites and on-line software. You are solely responsible for maintaining the security of your username and password at all times.

Your option not to provide your personal information

Giving your personal information to us is absolutely optional, however if you do not provide it we may not be able to contact you or give you access to certain benefits. Whenever it is optional for you to provide information, we will make this clear to you. By providing your personal information you are deemed to have consented to the use and disclosure of that information as outlined in this privacy policy.

Innovation Set  may run competitions or offer added benefits to you and we may ask you to provide us with your personal details for these purposes. Giving this information to us is absolutely optional, however if you do not provide it we may not be able to contact you or give you access to those benefits. Whenever it is optional for you to provide information, we will make this clear to you. Members have the right to opt out of these additional communications and can do so through the administration section of this internet site.

Use and disclosure of information

Your personal information, including your e-mail address, will be used for two primary purposes. First it will be used to ensure the proper function of the companies' product websites and on-line software. Secondly, it will be used for marketing, planning, product development and research requirements of Innovation Set and its related entities and third parties with whom Innovation Set has a commercial relationship.

Specifically, Innovation Set will not use or disclose or permit the use or disclosure of personal information that could be used to identify an individual member in any circumstances except:

• to ensure the proper functioning of the online software in relation to the member in question (for example, to confirm membership and acceptance of the Terms and Conditions, to seek the member’s views on the operation of the online software in order to improve member service, to ensure the integrity of the online software and database by participating third parties contracted to Innovation Set, to communicate promotional offers and special events).

• where personal member information is to be used by a participating third party contracted to Innovation Set for marketing, planning, product development or research and where the participating third party is bound by a confidentiality agreement with Innovation Set.
  

Your personal information may also be used or disclosed if:

Innovation Set  is required or authorised by law or if it is reasonably necessary to enforce the law; the information is necessary for the establishment, exercise or defence of a legal claim; or

• there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
  

• you have given express consent to Innovation Set for a prescribed purpose.

Innovation Set will not sell, distribute, rent, licence, disclose or reveal, share or pass the information onto any third parties, other than those who are contracted to Innovation Set to keep the information confidential subject to any statute or scheme and to all relevant privacy legislation and regulations in the Subject Country regarding the handling of personal information.

Sending information overseas

You consent to Innovation Set disclosing your personal information to other third parties contracted to Innovation Set  located outside the Subject Country. Innovation Set will take all reasonable steps to ensure that such recipients respect the confidentiality of this information by abiding by equivalent privacy laws and regulations required in the Subject Country.

Security of your information

We will take all reasonable steps to ensure that all information collected from you, that we use or disclose is accurate, up to date, complete and stored in a secure environment accessed only by authorised Innovation Set personnel.

Please keep in mind that no information transmitted over the internet can be guaranteed to be 100% secure. We will endeavour to protect your personal information, however we cannot ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure its security.

Unsubscribe from Innovation Set’s email database

To unsubscribe from Innovation Set ’s e-mail database please send an e-mail to enquiry@innset.com with the following message typed into the body of the e-mail. The message you need to type or copy into the body of your e-mail is “UNSUBSCRIBE”.

How can I access, correct or update my information?

You can always access the information and content that you provide to us. If the change to personal information impacts your membership to any Innovation Set product or services you will need to provide Innovation Set with your personal information in order to edit your registration information.

If you wish to access or modify personal information that you have provided to us, you may do so through our website at www.innset.com.

How to contact us

If you have any concerns or questions, please contact Innovation Set by telephoning +61 7 5574 3700 or send any questions or queries via our email enquiry@innset.com. Innovation Set reserves the right to modify or amend this Statement at any time.

We appreciate you taking the time to read the Innovation Set Privacy Statement.